Job Information
Lawrence General Hospital Site Hospitalist Medical Director in Lawrence, Massachusetts
JOB SUMMARY:
The Site Hospitalist Medical Director is a senior physician leader responsible for ensuring high-quality, patient-centered care while driving strategic initiatives to optimize clinical operations. This role combines direct oversight of hospitalist services with cross-functional collaboration to align clinical practices with institutional goals.
The Site Hospitalist Medical Director oversees the daily operations and clinical quality of the hospitalist service, ensuring alignment with evidence-based guidelines and organizational objectives. This role emphasizes reducing length of stay (LOS), fostering interdisciplinary collaboration, and maintaining compliance with regulatory standards.
DUTIES AND RESPONSIBILITIES:
Leadership and Management:
Provide leadership and direction to the hospitalist team, fostering a culture of collaboration, excellence, and continuous improvement.
Oversee the onboarding, and professional development of hospitalist staff.
Conduct regular team meetings and performance evaluations.
Clinical Oversight:
Ensure the delivery of high-quality medical care, adhering to best practices and evidence-based guidelines.
Collaborate with multidisciplinary teams to enhance patient care and optimize clinical outcomes.
Participate in direct patient care, maintaining a clinical presence and providing mentorship to team members.
Monitor daily census, staffing patterns, and patient flow metrics to identify LOS improvement opportunities.
Lead monthly quality reviews of core measures (e.g., sepsis management, readmissions, HAPI rates).
Partner with nursing leadership to resolve care coordination barriers and streamline discharge processes.
Quality Improvement:
Lead quality improvement initiatives and projects aimed at enhancing patient safety, care delivery, and operational efficiency.
Monitor and report on key performance metrics, implementing strategies to address areas for improvement.
Administrative Duties:
Ensure compliance with hospital policies, procedures, and regulatory requirements.
Facilitate communication between hospital administration and the hospitalist team.
Develop annual LOS reduction targets through data analysis of DRG patterns and social determinants of health.
Strategic Planning:
Contribute to the strategic planning and development of the hospitalist program in alignment with the goals of the healthcare system.
Identify opportunities for program growth and innovation.
GENERAL COMPETENCIES:
ENVIRONMENT OF CARE (SAFETY)
All new employees are required to attend New Employee Orientation, to include the safety topic, and must complete the annual Safety Training.
Uses all equipment in a safe manner.
Identifies and reports all safety hazards throughout the Hospital.
Reports injuries and accidents and/or errors to patients and visitors in a timely manner.
Completes and forwards an Incident Report when indicated using the Hospital’s reporting system.
Responds to fires and/or fire drills using the appropriate procedure.
Follows the Tobacco Free Environment Policy.
Manages waste and hazardous materials in the proper manner.
Uses the Safety Data Sheets when needed.
Performs appropriately in actual or simulated Internal Emergency Preparedness episodes.
Performs appropriately in actual or simulated External Emergency Preparedness episodes.
Uses proper body mechanics and lifting techniques.
QUALITY/PATIENT SAFETY/PERFORMANCE IMPROVEMENT
Strives to exceed Quality and Safety benchmarks quarterly and annually, as established from the Annual Operating Plan (AOP).
Abides by service, quality, safety and productivity standards.
Supports the Agency for Healthcare Research and Quality (AHRQ) Safety Culture Survey and the Implementation of Improvements, as indicated in the AOP. Develops action plans as required.
Identifies problems/issues/risks and formulates effective solutions to mitigate them. Uses Hospital notification system for reporting such problems/issues/risks.
Participates in Performance Improvement activities such as Root Cause Analysis or Healthcare Failure Mode and Effect Analysis (HFMEA) when appropriate and required.
Implements solutions borne out of a Root Cause Analysis or HFMEA when appropriate.
Leverages the Lean methodology to document and continually improve processes when applicable.
SECURITY
Assumes responsibility for a clean and safe work environment.
Wears one’s Identification Badge at all times while at work.
Adheres to policies relating to computer security.
PATIENTS RIGHTS, CONFIDENTIALITY & ETHICS
Maintains patients’ rights, privacy and confidentiality in all aspects of the job, including those relating to diagnosis and patient records.
Promotes and employs ethical actions at all times with patient’s families and others.
Adheres to the policies and procedures of the Corporate Compliance Program.
SERVICE EXCELLENCE
Performs as a team member utilizing the LGH values of quality, service, integrity and compassion.
Demonstrates excellent customer service by conducting daily activities, communications and interactions in a cooperative, positive and professional manner as dictated by the Hospital’s Service Excellence 7 Standards of Behavior.
COMPETENCY & PERSONAL DEVELOPMENT
Identifies and communicates learning, competency and personal development needs to the supervisor.
Actively identifies and participates in educational activities that meet one’s educational needs, as approved by the supervisor.
Uses newly found knowledge and skills in one’s role.
AGE RELATED COMMUNICATION & SAFETY
Communicates in a manner appropriate and respectful to the comprehension level of the patient and/or family.
Maintains a safe environment specific to the age group served.
INFECTION CONTROL
Follows standard of universal precautions and use of appropriate personal protection equipment.
Works to reduce the risk of health care acquired infections through compliance with current Centers for Disease Control (CDC) hand hygiene guidelines.
Standard Precautions area utilized during patient contact and when handling contaminated materials, when necessary.
Is knowledgeable of and demonstrates compliance with all National Patient Safety Goals in preventing healthcare acquired infections.
Adheres to infection control and safety policies.
ATTENDANCE AND PUNCTUALITY
Maintains the responsibility for punctuality and attendance to ensure optimal operation of the department.
Meets Hospital attendance policy as defined in the Hospital policy manual.
When an unscheduled absence from work is necessary, the department is notified according to department policy.
Submits requests for Paid Time Off, days off, etc. in accordance with department policy.
EDUCATION AND RELATED EXPERIENCE:
Required:
MD or DO degree with board certification in Internal Medicine or Family Medicine.
Demonstrated ability to lead and manage a diverse team of healthcare professionals.
Strong communication, organizational, and problem-solving skills.
Experience with quality improvement initiatives and data-driven decision-making.