Job Information
KabaFusion Holdings LLC Patient Pay Collections Specialist in Lexington, Massachusetts
About Us: What started as a single pharmacy in 2010 has grown into KabaFusion becoming the largest privately held home infusion company in the country. We have a national network of pharmacies and nursing offices strategically placed to service 40+ states. Couple that with over 30 years of combined experience and it\'s no wonder why KabaFusion is the industry leader in home infusion. About the role: Responsible for requesting payment and collecting overdue balances from patients. Contacts patients by phone or mail to request payment and to review their account details. Responds to patient questions and sets up alternative pay plans if necessary. Maintains patient account records and resolves third party payer issues Duties & Responsibilities: Contact patients via phone, email, and/or written correspondence to discuss outstanding balances and payment arrangements Investigate billing & payment discrepancies, contacting insurance companies when necessary to review eligibility and benefits Qualifications: 1+ year of medical office experience 1+ year of experience of medical collections and/or billing experience Knowledge of Explanation of Benefits (EOB?s) and understanding of copays, coinsurance, deductibles and denial codes