Massachusetts Education Jobs

Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.

Do you speak in terms of DAU (daily average users), MAU (monthly average users)? Are you well versed in maximizing the value from UGC (user generated content)? UKG is looking for an outcome-focused leader to drive the engagement team to provide the world’s leading organizations with an unrivaled user experience. UKG Talk is the engagement platform for UKG Pro suite. Talk provides the tools to enable organizations to build and grow their own unique communities. As lead product manager for the engagement team, you will use metrics and customer conversations, stakeholder feedback and market research to identify the product outcomes that provide the best value. So defined, you will work with cross-functional teams to deliver the road map, responding to an ever-changing environment while still meeting market commitments.

Job Responsibilities:

• Responsible for managing the technology lifecycle of new products, features and enhancements through conceptualization, requirements gathering, product specification, implementation review, and release.

• Evaluates business opportunities to optimize the product portfolio through analysis and understanding of targeted markets, market trends, customer business issues, and the competitive landscape.

• Takes accountability for the successful delivery of all roadmap releases and features along with achieving product goals and KPIs.

• Defines product features of releases and represents business requirements to the technology organization.

• Works with internal stakeholders to position products & features, design demos, developing training courses, and to ensure general organizational readiness.

• Leads discovery sessions with internal stakeholders and customers.

• Breaks the product vision into product releases and features that continuously deliver value to the customer.

• Assists services and engineering troubleshooting product escalations from customers.

Minimum Required Qualifications:

• Bachelor's degree in Engineering, Computer Science, Business Administration, or related discipline

• 5 or more years' experience in product management

• Ability to travel domestically and internationally

**We love to collaborate in person. 3 days per week in the Lowell office is required.

Preferred Qualifications:

• Experience working with teams located internationally

• Experience supporting accessibility and WCAG standards

• Experience with SaaS, and/or social media companies

Knowledge, Skills and Abilities that are key to being successful:

• Ability to work successfully within a team and manage a dynamic environment with rapidly changing priorities.

• Able to guide individuals with different personalities and styles to a common outcome.

• Ability to inspire and lead development teams without management authority.

• Effective communication skills: ability to communicate complex concepts to stakeholders.

• High degree of organizational skills.

• Ability to use data to help inform and prioritize product decisions and priorities.

• Obsessed with delivering value to customers.

• Proven track record of delivering products and features in a timely fashion with high quality.

Where we’re going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

Equal Opportunity Employer

UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster (https:www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) and its supplement. (https:www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)

View the Pay Transparency Nondiscrimination Provision (https:www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

UKG participates in E-Verify. View the E-Verify posters here (https:www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com .

The pay range for this position is $126,300.00 to $181,550.00 however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https:www.ukg.com/careers (https:www.ukg.com/careers)

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.