Job Information
Greater Lynn Senior Services Manager of Provider Relations and Contracting in Lynn, Massachusetts
Lynn, MA, USA | Fiscal | Full Time
$1,000 SIGN ON BONUS
Join the GLSS Team and make a difference every day! GLSS is looking for talented and caring individuals to join our team.
Benefits: GLSS embraces the need for our Employees to have work-life balance and offers a generous benefits package that starts on your date of hire! Depending on your scheduled hours of work you may be eligible for:
Hybrid work schedule
Medical and Dental insurance
Health Spending Account
Flexible Spending Accounts (FSA) - Healthcare reimbursement & dependent care assistance
12 paid holidays each year
15 sick days per year
2+ weeks of vacation starting year 1 and increasing with your years of service
403b Retirement Savings Plan with an Agency match
Agency paid life insurance
Optional short term and long disability
Option to purchase additional life insurance for you and family members
Tuition Assistance after one year of employment
Mileage reimbursement
Employee Assistance Program to assist you in dealing with life challenges
Employee referral bonuses of up to $1,000
Position Overview:
The Manager of Provider Relations and Contracting is responsible for building, managing, and monitoring a comprehensive network of quality direct care providers capable of meeting the needs of our diverse consumer population and our requirements as an AGE-designated ASAP. Additionally, they will ensure that the provider network meets other contractual requirements with organizations such as PACE and Senior Care Options (SCO's) programs and other such entities as may contract with GLSS for access to community-based social services.
Position Responsibilities:
The Manager of Provider Relations and Contracting must collaborate with multiple management to assure that GLSS maintains a comprehensive network of quality providers capable of meeting consumer needs and funding source requirements. Will maintain a schedule and procedure for carrying out provider quality monitoring in accordance with funding source requirements, will manage vendor compliments and complaints reporting, and will track and analyze all incident reports to identify trends, which may require vendor remediation or policy change. This Manager will provide and/or oversee the training and orientation of new providers and will coordinate with the HC Fiscal as needed with the processing and payment of Provider invoices, primarily through the Provider Direct System.
Qualifications:
Minimum of a Bachelor's Degree in Business, a healthcare related field or Social Services, and/or Nursing field.
Minimum of eight (8) years of professional experience in health care or social services.
Minimum of five (5) years of professional level experience either overseeing the provision of health/social services and/or contracting for services.
Minimum of two (2) years of supervisory experience.
Possess exceptional organizational, communication and interpersonal skills.
Proficiency in MS Office desktop applications.
Ability to independently travel to off-site meetings.
Critical thinking and independent decision-making.
Ability to work independently and manage multiple priorities effectively.
Strong collaboration and coordination skills, working seamlessly with other departments within GLSS.
Conflict resolution abilities to manage disputes and find mutually beneficial solutions.
Capacity to multi-task in a fast-paced environment, balancing multiple projects and deadlines.
Flexible and adaptable to changing requirements and new challenges in a dynamic work environment.
Experience working at a Massachusetts Aging Service Access Point (ASAP) with knowledge of home care policy, procedure, and provider contracting preferred.
Hours: Full Time 40 hours per week (Monday-Friday) - Hybrid schedule requiring two days in the office, with additional time spent on vendor visits and audits. Must be willing to travel within the GLSS service area.
GLSS is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability or genetic information.
GLSS will provide reasonable accommodations to applicants with disabilities upon request