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Pearson Barber Instructor - Malden in Malden, Massachusetts

We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment,powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

Pearson VUE is seeking a part-time Barber Instructor, Sr Technical Evaluator for our Malden, MA location.  The Senior Technical Evaluator is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. Pearson VUE offers a great environment to start or grow your career!

Starting pay is $17.87 per hour.

Responsibilities

Our ideal candidate demonstrates flexibility and teamwork. 

Ability to work up to 16 hours per week, Saturdays, Monday or Tuesday's  

Adhere to Pearson VUE Security Best Practices

Respond to candidate questions regarding exam evaluation

SECURITY

Maintain a secure testing environment and facility

Maintain security of exam content and materials in accordance with Pearson VUE policies, procedures, and guidelines

Schedule Requirements:  

Ability to work up to 16 hours per week (with the expectation to work more as needed) on Saturdays between 7am to 3pm and either Monday or Tuesday's between 7am-3pm.

EXAM ADMINISTRATION AND GENERAL OPERATIONS

Understands and complies with all testing procedures.

Maintain a good working knowledge of Pearson VUE policies, procedures, and guidelines.

Maintain a pleasant, clean, and professional testing facility which includes light cleaning

Record and report all problems or discrepancies in a timely and efficient manner to the Manager, Test Evaluation.

CUSTOMER SERVICE

Display professional and friendly demeanor at all times.

Listen and address questions and concerns in an appropriate manner.

Provide high quality customer service

Qualifications

Qualifications:

*Minimum of 2+ years’ experience as a Licensed Barber & a current license in MA

*Must have a current Barber Instructor License in the state of Massachusetts

*Must not have any prior disciplinary action issued

*One year plus of customer service experience preferred

*Experience working in a testing environment preferred but not required

*Familiarity with Microsoft Office and Windows applications required

*High School diploma or equivalent required, some college preferred

*Excellent customer service skills

*Strong written and verbal communication skills

*Ability to work independently with minimal supervision

*Effective time management skills

*Strong attention to detail

*Problem solving skills

*Ability to operate a computer, fax, and other office equipment, as well as communicate via e-mail and telephone

Equal Employment Opportunity

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.

Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.  

To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here: 

http://www.pearson.com/careers/diversity-and-inclusion.html

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.

Job: PROFESSIONAL DEVELOPMENT

Organization: Assessments VUE

Schedule: PART_TIME

Req ID: 2107729

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