Danaher Corporation Customer Digital Education Content Specialist in Marlborough, Massachusetts
Help us improve access to life-changing therapies that can transform human health
We are Cytiva, a global provider of technologies and services that advance and accelerate the development and manufacture of therapeutics. Formerly part of GE Healthcare, we have a rich heritage tracing back hundreds of years, and a fresh beginning since 2020.
Our customers undertake life-saving activities. These range from fundamental biological research to developing innovative vaccines, biologic drugs, and novel cell and gene therapies. Our job is to supply the tools and services - the pots, pans, soups and sauces - they need to work better, faster and safer, leading to better patient outcomes.
We are looking for a Customer Digital Education Content Specialist,
What you’ll do
o You will support Cytiva in the production of high-quality e-learning content based on instructional design principles, by working with external instructional design agencies.
o Support Customer Digital Education Content project lead to brief external agencies on Cytiva customer digital education projects.
o Interpret internally defined learning objectives and technical content for the instructional design agency
o Ensure Cytiva source content is reviewed before releasing to agencies and flag where remedial action is needed.
o Develop and maintain an accurate and up to date knowledge of Cytiva brand, content and writing guidelines to enable you to review content from external agencies to ensure correct tone and style and expected quality
o Work with internal stakeholders and Subject Matter Experts to ensure we collect required information for course creation in our Learning Management System (Adobe Captivate Prime)
Who you are
o You will have experience in e-learning content development, working with both internal stakeholders and external agencies
o You will be able to demonstrate an ability to help internal stakeholders develop learning objectives and to communicate learning and business objectives to external agencies
o Ideally you will have some experience of working with large or multinational companies or a demonstrable ability to communicate clearly across multiple stakeholder groups
o You will have a proven ability to draw insight from usage data to make recommendations for learning content development and process improvement.
o Ideally but not essentially, you will have some experience working in the life science industry or scientific background
o You will have some experience in e-learning authoring tools such as Articulate 360 (Storyline, Rise etc), Captivate and Learning Management Systems, ideally Adobe Captivate Prime
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
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