H&R Block TTS Field Instructor in SAUGUS, Massachusetts
TTS Field Instructor
Tax Training School Field Instructor
Seeking seasonal instructors to prepare, facilitate, and train for a variety of courses and students at H&R Block. Qualified candidates will exhibit strong tax preparation, communication, and presentation skills.
H&R Block is the industry’s largest consumer tax services provider¹ and we have been focused on client service for over 60 years.
Apply today using any device at www.hrblock.com/careers > Tax Office Jobs
Tax Training School Field Instructor duties include:
Effectively teaching various courses and training classes while maintaining respect for students with different levels of experience and comprehension.
Utilizing course materials, including Instructor Guides, Participant Guides, handouts and other teaching aids to deliver course content as designed.
Presenting and facilitating training classes, using a variety of techniques such as exercises, case studies, skills practice along with question and answer sessions.
Recording attendance and scores in a timely manner, as directed by District or Franchise General Manager
Tax Office Job Categories:
Required Skills & Experience:
Sufficient experience as a tax professional or education to master content of all courses being taught. Mastery is demonstrated by answering student questions in a comfortable/confident manner and per all tax law or factual information.
Ability to read, write, and clearly communicate in English and/or other languages as required by needs of the district.
Effective presentation and facilitation skills as demonstrated in their words, voice, pace, delivery and non-verbal communication. Instructor should have the ability to teach in an energetic and enthusiastic manner.
Excellent interpersonal skills demonstrated through conversation with, and preparation of tax returns of, H&R Block customers.
Ability to explain complex laws and regulations in an easy to understand manner.
Above average reading and math skills to understand information and explain course information to students.
Travel to training locations in and out of district as scheduled/assigned by District General Manager.
Preferred Skills & Experience:
Two to three years of combined experience as an H&R Block Tax Professional or Client Service Leader (one year of experience within the most recent tax season).
Understanding and demonstrated proficiency of BlockWorks and other applicable software.
Additional state and local requirements may apply.
H&R Block is an equal opportunity employer.
1 Based on annual revenues for sales of tax preparation products and services.