Carbon Black, Inc. Technical Trainer - Cybersecurity in Waltham, Massachusetts

Technical Trainer - Cybersecurity

TrainingWaltham, Massachusetts



Why Carbon Black?

At Carbon Black, you’ll have the chance to make an impact in the ever-evolving cybersecurity space. Our advanced technology tackles even the toughest challenges and stays ahead of the latest threats.If you want to join an agile company that’s building bleeding edge technology in the cloud, Carbon Black is the place for you. Driven by passionate people who are dedicated to making the world safer, it’s no wonder we’ve been named a “Top Place to Work” by the Boston Globe for four consecutive years. Join us!Why You MatterWe're looking for a Technical Trainer with a demonstrated understanding of security technologies and best practices, incident response methodology, and digital forensics and proficiency in Windows, Linux, and IT technologies. Customers are rapidly adopting Carbon Black’s products as a way to improve their cyber security posture. To do that effectively, they need training, and not just a couple of PowerPoint slides and a long lecture. We develop and deliver highly technical courses with extensive hands-on labs, online courses that can be accessed 24x7, and self-paced labs that get customers deep into Carbon Black’s technologies.

By joining Carbon Black as a Technical Trainer, you will be responsible for virtual and onsite classroom delivery. We’ve experienced rapid growth and demand for a wide range of training materials, and our courses have a direct, positive impact on our customers, partners, and employees around the globe.

What You'll Do

  • Deliver and facilitate product training without supervision.

  • Lead training using approved materials to comprehensively cover the course material without significant variation so as to ensure a consistent customer experience.

  • Coach participants through lab exercises and troubleshoot any issues that arise.

  • Travel, as needed, for onsite, private training classes.

  • Learn new features and training materials that correspond with each major product release.

  • Contribute toward departmental blogs, postings, and promotion.

What You'll Bring

  • BA/BS in Computer Science

  • Technical knowledge: enterprise IT infrastructures, configuration, and management; knowledge of Linux and Windows operating systems; virtualization technologies; Python programming, SQL, and SYSLOG;

  • Exposure to Mac environments and supporting technologies/products

  • Familiarity with virtual classroom platforms such as WebEx or GoToMeeting, and learning management systems, such as Moodle

  • Ability to handle/manage multiple simultaneous engagements across different time zones

  • Willingness to travel up to 20%

  • Fluency in foreign languages a plus

  • Minimum of 1 year hands-on experience with incident response

  • Desired certifications:

  • CISSP: Certified Information Systems Security Professional

  • CEH: Certified Ethical Hacker

  • CISM: Certified Information Security Manager

  • GIAC: Global Information Assurance Certification

This is an entry-level technical trainer position suitable for an experienced cyber security professional who has always loved sharing knowledge with others and who is ready for a career shift towards technical training delivery. The ideal candidate would have a demonstrated understanding of security technologies and best practices, incident response methodology, and digital forensics along with proficiency in Windows, Linux, and IT technologies. A strong desire for success and a positive demeanor are essential to this job.

Who We Are

Carbon Black is the leading provider of next-generation endpoint security. Carbon Black’s Next-Generation Antivirus (NGAV) solution, Cb Defense, leverages breakthrough prevention technology, “Streaming Prevention,” to instantly see and stop cyberattacks before they execute. Cb Defense uniquely combines breakthrough prevention with market-leading detection and response into a single, lightweight agent delivered through the cloud. With more than 13 million endpoints under management, Carbon Black has more than 3,600 customers, including 30 of the Fortune 100. These customers use Carbon Black to replace legacy antivirus, lock down critical systems, hunt threats, and protect their endpoints from the most advanced cyberattacks, including non-malware attacks.

Carbon Black, Inc. is an EEO/AA employer.Carbon Black is an inclusive employer that believes in workplace equality, supports diversity, creates a welcoming environment, and respects the unique qualities each individual brings to the company.