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Anthem, Inc. Training Specialist in Watertown, Massachusetts

Description

SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

Training Specialist Responsible for facilitating a variety of performance-based learning events that may include, but are not limited to general associate, management, sales, clinical, technical and operations training. Training often focuses on more abstract, less concrete soft skills training meant to influence behavior and buy-in from others. Primary duties may include, but are not limited to:

  • Facilitates learning events that are performance-based in nature.

  • Delivers synchronous and asynchronous learning events using varied media in virtual and global environments.

  • Employs rapid course development methodologies to quickly meet client needs.

  • Exercises classroom management including learner performance and escalates issues to Learning & Development and client leadership when necessary.

  • Measures, tracks and evaluates learner and client satisfaction.

  • Thinks and acts globally and is aware of learning and cultural differences both domestically and globally that drive learner effectiveness.

  • Keeps technical skills updated.

Qualifications

  • Requires BA/BS in related field; 3-5 years training experience; or any combination of education and experience, which would provide an equivalent background.

  • Four years of clinical or sales experience and certification/license in the appropriate field required.

  • Ability to travel up to 10% domestically (may occur in 4-8 consecutive weeks) required.

  • Previous training experience required for Learning & Development Operations and Clinical Training Specialists.

REQNUMBER: PS41881

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