Massachusetts Education Jobs

About USS

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.

Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.

By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.

Primary Purpose

The Telematics System Administrator is responsible for the installation, configuration, maintenance, and overall management of the organization's telematics system. This position will serve as the subject

matter expert and will provide hands-on support and training to users. The Telematics System Administrator will manage the governance of the system while partnering with key stakeholders across the organization.

Essential Functions

• Coordinate and configure telematics hardware and software components on vehicles and assets.

• Set up data connections and ensure proper integration with the organization's infrastructure.

• Perform routine maintenance tasks to ensure the telematics system's reliability and accuracy.

• Apply firmware updates and software patches as needed.

• Monitor data from telematics devices to monitor vehicle or asset locations, performance, and behavior.

• Coordinate replacement of non-functioning GPS devices.

• Identify and resolve technical issues related to telematics systems.

• Provide technical support to end-users, drivers, and other stakeholders.

• Implement measures to protect telematics system from unauthorized access and breaches.

• Generate reports and analytics based on telematics data, offering insights to improve operational efficiency and asset management.

• Train end-users and staff on the proper use of telematics systems.

• Maintain documentation, including user manuals and troubleshooting guides.

• Liaise with telematics system vendors for procurement, support, and updates.

• Evaluate and recommend improvements to the system as technology evolves.

• Assist in budget planning and expenditure tracking for telematics system-related costs.

• Coordinate invoicing reconciliation efforts.

• Other duties as assigned

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

Qualifications

QUALIFICATIONS

EDUCATION

Min/Preferred

Education Level

Description

Minimum

4 Year / Bachelors

DegreeSupply Chain, Business Administration,

Management Information Systems, or related field

EXPERIENCE

Minimum Years of Experience

Maximum Years of Experience

Comments

3

System Administration experience with advanced

configuration and end user support skills

ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to identify opportunities to leverage telemetry functionality to improve process efficiencies.

• Strong knowledge of telematics hardware and software, GPS systems, and vehicle tracking technology.

• Technical proficiency of network administration and database management.

• Strong communication and interpersonal skills to run configurations, approval processes, and user support.

• Experience working in a fast-paced environment, set priorities, and follow through with assigned responsibilities.

• Ability to perform training and influence stakeholders

• Excellent organizational skills and familiarity with Project Management approaches, tools and phases

• Familiarity with Power Query, SQL and other analytical tools.

• Ability to solve unique problems and develop methods, systems, policies or services.

• Solid understanding of integration with other enterprise systems.

• Ability to work collaboratively in a team and independently.

• Ability to maintain confidentiality.

• Telematics Professional certification is preferred

• CompTIA A+ certification is preferred

Physical Requirements

PHYSICAL REQUIREMENTS

Demand

Frequency

Sit while answering phones or reply to emails

Frequent

Use hands and fingers to handle, control or feel objects tools or controls

Frequent

Repeat the same movements when entering data

Frequent

See details of objects that are less than a few feet away

Frequent

Speak clearly so listeners can understand

Frequent

Understand the speech of another person

Frequent

Focus on one source of sound and ignore others

Frequent

Hear sounds and recognize the difference between them

Frequent

See differences between colors, shades and brightness

Frequent

Benefits Summary

All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:

• Holiday & Paid Time Off (pro-rated for Part-Time employees)

• Medical/Pharmacy

• Dental

• Vision

• Employer-Paid Short-Term Disability

• Employer-Paid Employee Basic Life & Accidental Death and Dismemberment

• Voluntary Employee Life & Accidental Death and Dismemberment

• Voluntary Spousal Life

• Voluntary Dependent Life

• Hospital Indemnity, Accident and Critical Illness

• Commuter/Transit Account

• Healthcare Flexible Spending Account

• Dependent Care Flexible Spending Account

• Health Savings Account

• 401(k) with employer match

• Employer-Paid Employee Assistance Program (EAP)

• Employee Discounts

At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

Salary Range

$66,700.00 – $96,700.00 / year

Pay Transparency Statement

At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

EEO Statement

United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.