Massachusetts Education Jobs

Description

This role is a strategic advisor and influencer to our most senior leaders in the Wealth and Private Bank lines of business. Responsible for supporting the development and execution of the Wealth and Private Bank strategic plan through the design, implementation, management and on-going monitoring of sales incentive programs and sales enablement reporting and analytics. The incumbent will translate the executive vision into measurable objectives, develop initiatives to achieve them and implement a framework for measuring its performance. Individuals in this role will be responsible for leading the management of our Wealth and Private Bank sales incentive programs which involves setting sales targets, determining appropriate plan design and structure, analyzing sales performance data and analytics, ensuring accurate and timely payout calculations for sales plan participants, monitoring plan effectiveness, and ensuring plan designs are properly aligned with incentive plan governance expectations.

Key Responsibilities

Plan Design and Development:

• Partner with business line leadership to develop and implement effective sales incentive compensation plans aligned with business goals and strategic priorities.

• Lead the plan design, plan risk and governance, and implementation of plan changes or new plan development for sales incentive plans within the Private Bank and Wealth Management.

• Exhibit though leadership and foster strong relationships within Sales Performance Management and across client and partner groups (e.g., HR business Partners, Rewards, Finance, Legal, Enterprise Risk and Compliance).

• Determine key performance indicators (KPIs) and metrics to measure sales performance and incentive eligibility.

• Ensure plan designs are compliant with all Federal, State, Local and regulatory oversight agency guidance and regulation .

Data Analysis and Reporting:

• Lead the analysis of sales data to identify trends, performance gaps, and areas for improvement within the Private Bank and Wealth Management teams.

• Lead the development and support of comprehensive analysis on sales incentive payouts, including breakdowns by salesperson, product line, and territory.

Compensation Calculation and Administration:

• Lead a team responsible for ensuring accurate calculation and timely payout of sales incentives based on established plan parameters.

• Monitor and address any discrepancies or issues related to incentive calculations.

• Maintain detailed records of sales incentive data, including plan details, payout calculations, and supporting documentation.

Communication and Training:

• Lead discussions with C-suite leadership, inclusive of developing compelling meeting materials.

• Communicate sales incentive plan details clearly to Private Bank and Wealth Management incentive plan participants and sales leadership.

• Lead the development of training materials designed to educate sales teams on the incentive plan structure, performance metrics, and eligibility criteria.

Market Research and Benchmarking:

• Stay updated on industry trends and best practices related to Private Bank and Wealth Management sales incentive compensation plans.

• Benchmark company sales incentive plans against competitors to identify potential areas for optimization.

Experience and Qualifications:

• Proven track record in a strategic Wealth Management compensation role, demonstrating a deep understanding of incentive program design, compliance, and administration across diverse business areas within banking/financial services.

• Deep subject matter expertise in sales compensation design, administration, and best practices with a proven ability to navigate complexities.

• Knowledge of financial services licensing requirements and associated plan design implications is critical.

• Exceptional communication, collaboration, influencing, and project management skills, including excellent presentation skills to effectively communicate complex compensation plans.

• Demonstrated ability to drive change and transformation in a large financial institution.

• Strategic mindset and strong analytical capabilities to model, forecast, and assess program costs and monitor effectiveness.

• Willingness and desire to roll up sleeves and provide hands-on expertise where needed.

• Proficiency in Microsoft Excel and other data manipulation tools.

• Strong analytical skills with proficiency in data analysis tools and reporting software.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens), provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability, or history or record of a disability, ethnicity, gender, gender identity or expression, transgendered and transitioning individuals, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day and where all are expected to be treated with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. We perform our best so we can do more for our customers, colleagues, communities and shareholders.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

04/30/2025